REFUND AND RETURN POLICY

Returns

We want you to be completely satisfied with your purchase. If you're not happy with your purchase for any reason, you may return it for a replacement or refund within 7 days of receiving your order. To be eligible for a refund, your item must be unused and in the same condition that you received it.

To initiate a return, please contact our customer service team at sales@markingtime.com.

Please note:

- Customers are responsible for return shipping costs.

- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.

- If approved, your refund will be applied to your credit card or original method of payment, within 1-3 business days.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at sales@markingtime.com with details of the product and the defect. We will arrange for a replacement to be sent to you as soon as possible.

Non-Returnable Items

Certain types of items cannot be returned, such as sample size oils and greases. Please contact us if you have questions or concerns about your specific item.

Contact Us

If you have any questions about our Return Policy, please contact us at sales@markingtime.com or (602) 536-6677. Our customer service team will be happy to assist you.